Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
Service team was professional and courteous. State Inspection performed in under an hour despite it being very busy.

5.0/5
5.0 /5
Stopped by without an appt but was fit in for a recall repair. Appreciated the quinc service.

4.0/5
4.0 /5
I came in to do my yearly inspection. Everything was fine but once I left and the sun hit my windshield I noticed that they had left glue from the old sticker all around my new sticker.How can a dealership with Crown Acura’s reputation do this. I came home and removed it immediately. It should all be removed before the new sticker is put on.

5.0/5
5.0 /5
Great and efficient as always!

5.0/5
5.0 /5
Great and timely experience.

5.0/5
5.0 /5
Good service department

5.0/5
5.0 /5
Jamel was very professional, helpful, and thorough through my buying experience. He was very patient, answered all of my questions, and even after i purchased my vehicle, he continued to remain available for questions or concerns! Amazing customer service.

5.0/5
5.0 /5
As usual, my experience with Crown Acura is always great. I have yet to encounter or experience a problem.

5.0/5
5.0 /5
Alton is great in the service dept. Very attentive and keeps me well informed about where I am in the process. Thanks Alton!

5.0/5
5.0 /5
I am a repeat customer. Acura is a strong brand and the associates are all wonderful to work with. I feel very confident in my purchase. Jamel (the sales associate who assisted me) was very polite, professional and knowledgeable. I am very happy with my purchase!!