Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
I scheduled an appointment online and was able to take my vehicle in for service the next morning. I was greeted outside by Alton, who was my Service Advisor. He kept me up to date verbally, I received texts and emails during the entire process as well. Crown will be my GO-TO for vehicle service.

5.0/5
5.0 /5
Chris is awesome. He walked out to my car to go over some issues, offered shuttle rides while I wait, and when it was raining offered to come pick me up from the Starbucks I walked to. Overall just super professional and a fun guy.

5.0/5
5.0 /5
Great staff! Finished in time and less $$$$ than expected. Well done!

5.0/5
5.0 /5
The service experience was fantastic! I appreciate the quick wait time and friendly staff, as always!

5.0/5
5.0 /5
Good Afternoon, my service visit was awesome and simply outstanding. Alton is such a joy to work with. He always has a smile on his face and provides great customer service.

5.0/5
5.0 /5
Everyone in the service dept is always so friendly and so helpful! I always get honesty from the team and it is greatly appreciated!!

5.0/5
5.0 /5
All service requests were completed timely and accurately

5.0/5
5.0 /5
My appointment was handled by Willie with the utmost courtesy, promptness, and professionalism. He is knowledgeable, honest, friendly, and competent.

5.0/5
5.0 /5
Excellent

5.0/5
5.0 /5
My service manager was excellent and knew exactly what I needed and was very helpful, he even helped with my damaged phob case which had been run over. Very quick service as I waited for car to be serviced. Absoutly would come back to buy another and have it serviced at Crown Accura!