Crown Acura Richmond Service Department
5.0/5
5.0 /5
236 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
236 Verified Reviews
•
5.0/5
5.0 /5
I had a great experience with the Acura dealership! Alton, my service advisor was friendly, professional, and helpful. He took good care of my car and made sure everything was done properly. I really appreciate the excellent service and definitely recommend Crown Acura.

•
5.0/5
5.0 /5
My service representative Alton Trainum provider excellent service and great experience.

•
5.0/5
5.0 /5
Communication was good. Work done timely. Only issue is that I still have the same problem. Wasn’t really fixed

•
5.0/5
5.0 /5
Good service as usual

•
5.0/5
5.0 /5
Fast and quality service

•
5.0/5
5.0 /5
Willy (Service Representative) was amazing! He relinquished all of my worries on how to’s, what if’s surrounding having my MDX dropped off, serviced, and picked up, along with assisting me in getting to my train! His coordination, communication, professional, accommodating perspective had m feeling everything would work out and it did! My vehicle was given the service, love and care it needed, washed and was ready to be picked up in a day! I thank him and Crown Acura very much for it!

•
5.0/5
5.0 /5
Always a great experience! Willie is so nice & personable. The pricing is upfront and the video showing the repair needed is helpful.

•
5.0/5
5.0 /5
My service rep was really nice and kind

•
5.0/5
5.0 /5
Kevin was great. He explained everything to me and answered all my questions.

•
5.0/5
5.0 /5
Great, professional interaction.Very polite and helpful.