Crown Acura Richmond Service Department
5.0/5
5.0 /5
187 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
187 Verified Reviews
5.0/5
5.0 /5
The customer service representative i had was excellent he did a very good job

5.0/5
5.0 /5
There was a hiccup during my service appointment. I returned to the dealership the next day and the service rep took excellent care of me and the vehicle. My issue was promptly addressed with the appropriate apologies. Then I received a call, text and letter from the General Manager who also took excellent care to address the issue.

5.0/5
5.0 /5
Easy! Good snacks!

5.0/5
5.0 /5
Professional Operation

5.0/5
5.0 /5
Willie is the man.

5.0/5
5.0 /5
Excellent customer service. Kept me in the loop with everything with quick responses to phone calls and emails

5.0/5
5.0 /5
Excellent experience and Kevin really took care of us. Will only work with him going forward- he was a good hire and should get a raise.

5.0/5
5.0 /5
Alton is the best service advisor and helped me through the whole process. I always know I’m in good hands with him and the team!

5.0/5
5.0 /5
Quick in and out and didn’t upsell

5.0/5
5.0 /5
Very prompt service. Appointment was for 11:20am dropped vehicle off at 9am received a text at 11:19am vehicle was ready for pickup. Always greeted with a smile and great customer service by service and sales personnel.