Crown Acura Richmond Service Department
5.0/5
5.0 /5
207 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
207 Verified Reviews
5.0/5
5.0 /5
William always does a great job! He is very knowledgeable and goes out of his way to help and make things easier! Great employee!

5.0/5
5.0 /5
I was greeted with a warm welcome from my service tech, William. He was able to get my car in to be serviced earlier than my scheduled appointment. He was very informative regarding the needs of my vehicle. While the repair costs are a bit steep, William does a great job helping me decide an order of importance for the repairs.

5.0/5
5.0 /5
Crown Acura service department always delivers exceptional service. Although the problem with my car seems to be a problem with all MDXs of the same spec (according to Crown Acura) and there is no fix (this is to no fault of Crown Acura), I am hoping that Corporate Acura will be able to find a fix for this issue.

5.0/5
5.0 /5
Alton was very efficient with service and attentive with my medical issues that were of concern to me.

5.0/5
5.0 /5
Mike is always very helpful and I enjoyed my service provided.

5.0/5
5.0 /5
Would be good to have a contact number to reach the rep without calling the main number as I could never get through

5.0/5
5.0 /5
Very easy to schedule, quick service, and nice customer care.

5.0/5
5.0 /5
My advisor was very helpful informative and calming. It is hats off for the mechanic. I was able to talk to him and after parts came in very smooth.

5.0/5
5.0 /5
My service guy was super nice. Got the recall and minor maintenance things taken care of same day. Car was ready when I was told it would be.

5.0/5
5.0 /5
Super convenient and easy!