Your Service Reps are awesome, professional and personable. The waiting area is accommodating and service is top shelf.
Anonymous
•
Jun 7, 2025
5.0/5
5.0/5
I’ve always been taken care of by Mike
Anonymous
•
Jun 6, 2025
5.0/5
5.0/5
Personal customer care and service. Went above and beyond all mechanical checks ✔️, test driving, and review of parts, to determine there is no problems. Thank you
Anonymous
•
Jun 1, 2025
5.0/5
5.0/5
Took my RDX in immediately, did inspection and 2 repair/maintenance jobs, and got me out much sooner than I expected. I really appreciated that, since I must drive to and from Charlottesville, so can’t just leave it there for service visits—I must wait. And y’all were having a very busy day in your service department. Mike Mereu was efficient and courteous, which I also appreciate.
Anonymous
•
Jun 1, 2025
5.0/5
5.0/5
⭐️⭐️⭐️⭐️⭐️"I always have an outstanding experience with Alton at Crown Acura, he’s incredibly knowledgeable, always explaining the issues with my vehicle in detail and suggesting solutions that fit my budget.The service was prompt, and I appreciated the regular updates on the progress. He went above and beyond to ensure my comfort and satisfaction. He called me regularly with updates about what was going on with the service. When the repairs were done Alton had the guys detail my car inside and out before I picked it up, since it had been sitting for 6 months prior to being repaired. I left feeling confident in my car's performance and grateful for the exceptional customer service. I highly recommend Crown Acura and Alton for anyone!
Anonymous
•
Jun 1, 2025
5.0/5
5.0/5
Chris was courteous and kept me informed.
Anonymous
•
Jun 1, 2025
5.0/5
5.0/5
Mike always is pleasant and follows through on making sure my car is taken care of
Your Service Reps are awesome, professional and personable. The waiting area is accommodating and service is top shelf.
Anonymous
•
Jun 7, 2025
5.0/5
5.0/5
I’ve always been taken care of by Mike
Anonymous
•
Jun 6, 2025
5.0/5
5.0/5
Personal customer care and service. Went above and beyond all mechanical checks ✔️, test driving, and review of parts, to determine there is no problems. Thank you
Anonymous
•
Jun 1, 2025
5.0/5
5.0/5
Took my RDX in immediately, did inspection and 2 repair/maintenance jobs, and got me out much sooner than I expected. I really appreciated that, since I must drive to and from Charlottesville, so can’t just leave it there for service visits—I must wait. And y’all were having a very busy day in your service department. Mike Mereu was efficient and courteous, which I also appreciate.
Anonymous
•
Jun 1, 2025
5.0/5
5.0/5
⭐️⭐️⭐️⭐️⭐️"I always have an outstanding experience with Alton at Crown Acura, he’s incredibly knowledgeable, always explaining the issues with my vehicle in detail and suggesting solutions that fit my budget.The service was prompt, and I appreciated the regular updates on the progress. He went above and beyond to ensure my comfort and satisfaction. He called me regularly with updates about what was going on with the service. When the repairs were done Alton had the guys detail my car inside and out before I picked it up, since it had been sitting for 6 months prior to being repaired. I left feeling confident in my car's performance and grateful for the exceptional customer service. I highly recommend Crown Acura and Alton for anyone!
Anonymous
•
Jun 1, 2025
5.0/5
5.0/5
Chris was courteous and kept me informed.
Anonymous
•
Jun 1, 2025
5.0/5
5.0/5
Mike always is pleasant and follows through on making sure my car is taken care of