Crown Acura Richmond Service Department
5.0/5
5.0 /5
188 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
188 Verified Reviews
5.0/5
5.0 /5
Very prompt service. Appointment was for 11:20am dropped vehicle off at 9am received a text at 11:19am vehicle was ready for pickup. Always greeted with a smile and great customer service by service and sales personnel.

5.0/5
5.0 /5
Willy did a great job getting it done

5.0/5
5.0 /5
Services at Acura are great.

5.0/5
5.0 /5
Prompt and straightforward

5.0/5
5.0 /5
Service writer showed true concern for my issues and kept me aware of what was going on.

5.0/5
5.0 /5
Left vehicle overnight, repair was completed & Kevin notified me promptly

5.0/5
5.0 /5
Lauren was great to work with and took care of my issue

5.0/5
5.0 /5
I love taking my car for service to this dealership. Your front line customer service team is spot on! They are pleasant, communicative and trustworthy. I could get routine service elsewhere but I keep coming back for these features of the service team. I am a mature female- who admittedly does not know much about automotive care- however I appreciate the time the team takes to communicate what is needed and what can be taken care of the next visit. Will continue to seek support for my automative services and hope your dealership continues to prioritize your service team.

5.0/5
5.0 /5
All done quickly and explained in detail

5.0/5
5.0 /5
Great