Kevin was excellent. He explained services needed and was very personable.

My service rep Alton has been amazing with every visit, great communication and important information about my vehicle i really appreciate customer service like this!.

Customer service and face-to-face interaction with the service tech was good, even though he had only worked with Crown Acura for 4 days. Service was going pretty smoothly until the email/text came informing me all the recommended additional softens that my 2014 MDX needed and the cost. Wow the cost for service items have definitely increased. Overall my service experience went well, except I had to make a u-turn on Broad street to return to the bay to have my vehicle settings reset to show my 100% oil service was complete. The service tech forgot to reset the settings before returning my suv. He did apologize, however let’s do better next time. Thank you.

Great service. My advisor, Kevin McKinnon is always pleasant and extremely helpful. I'm pleased to have Crown Acura as my service center.

Willy was the greatest.

it was great. Willie had everything in the system for my oil change and state inspection.

Fast, good communication by service

Very good. Quick in and out.

Alton and Jimmy were courteous and kept me posted.

Excellent customer service!