Crown Acura Richmond Service Department
5.0/5
5.0 /5
192 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
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192 Verified Reviews
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5.0/5
5.0 /5
William communicated and was extremely helpful in addressing my concerns making my experience a pleasant one.
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5.0/5
5.0 /5
The only negative thing I can say is I came in for new tires, inspection and oil change….waited for over 3 hours. The service rep that I worked with was great
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5.0/5
5.0 /5
Jeff was great. Lots of experience and he treated me professionally and is an excellent service advisor in my opinion. Keep high quality people like him on staff!
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5.0/5
5.0 /5
I was well taken care of. Didn’t wait long. Nice staff.
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4.0/5
4.0 /5
Everything was great except for the time it took with an appointment to get my car serviced. Why have an appointment if you’re going to wait hours for it to be finished.
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5.0/5
5.0 /5
Very quick and efficient. Dropped off my car the evening before. Appointment was for 8 am. It was completed within 30 minutes.
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5.0/5
5.0 /5
Service was completed earlier than quoted. The vibration issue is still occurring, but otherwise very good.
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5.0/5
5.0 /5
The service I received was wonderful
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5.0/5
5.0 /5
Staff were professional, waited for service didn't take long.
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5.0/5
5.0 /5
Visit was excellent. Techs were professional, personable and courteous.