Crown Mini Of Richmond
4.9/5
4.9 /5
1,172 Verified Reviews
8712 West Broad St, Henrico, VA 23294, US
(804) 207-8385
1,172 Verified Reviews
4.0/5
4.0 /5
The waiting area was pleasant, counter staff informative. I appreciated the outside wash job on my Mini, although it poured rain for my 2 hr drive home. Not sure why it took 4.5 hrs to get the needed repairs done, but satisfied with the work.

5.0/5
5.0 /5
Great transparent service. Got me what I needed!

5.0/5
5.0 /5
Great service courteous staff

5.0/5
5.0 /5
I came in on the Friday May 31st with my wife for service on her's and saw something I liked. Found out it was out of price range and that was cool. Alex reached out to me the Saturday after to let me know they just received a trade in I may like, closer to my price range. I set up an appointment to meet him Tuesday June 4th and test drive this thing. I liked it and we started making the deal. About halfway through the process, I realized Alex was suppose to be off that day. He did not rush me and kept me comfortable throughout the whole process. He didn't even leave while I was with the business manager. He was awesome. Even one of the other managers had the worn headlight bezels and antenna replaced while I was completing the deal. Thank you Alex and the Crown Mini Team. Matt G. with the Ice Blue 2013 Cooper S

4.0/5
4.0 /5
Quick service got what I needed under warranty nice loaner said they washed my car but didn’t. But then this service I never expected anyway Thanks for being here guys

5.0/5
5.0 /5
Always top notch service at Crown.

5.0/5
5.0 /5
The experience of purchasing and the knowledge of the sales person was excellent. the explanation of the operating controls and systems were very informative and outstanding, a lot different that my 2005 Mini. I would recommend purchasing a Mini from Crown.

5.0/5
5.0 /5
One of the best car buying experience in my relatively extensive car buying history. Frank and his team made this purchase actually enjoyable! Thank you!

5.0/5
5.0 /5
Staff was friendly and helpful. My car was finished before I expected it to be

5.0/5
5.0 /5
Awesome!