Excellent service.

I had to wait longer then l had planned due to a problem with my tires. Rick kept me informed about what was happening. As with previous appointments, the service department employees are great.

My car concern which turned out to be a minor problem was fixed in short time and was explained.

Once again the service area at crown went out of their way for a customer. Rick arranged for a technician to stay and take care of my car so I could have it that night. They went over and above to help!

They did a nice job

The nicest service department in Richmond!

The best customer service is the norm. Would always recommend quality of service and kindness of the staff.

Always very pleasant. Very pleased with the service provided.

We had a great experience at Crown Mini! If your Mini needs service or repair you can't go wrong with the Service Department there!

Wonderful! Greeted with a smile and welcome. Efficient check in, great loaner car, good communication with service reps! A pleasant call was made later in the day to let me know that my Countryman was almost finished and so I had a heads up to make my way back to the dealership, but an assurance was given that there was no rush to return. The service was completed and everything taken care of and to top it off, my Mini was given a complimentary bath and vacuum. After a delightful chat I was off on my way! Always a pleasure to do business with you!!