It was great - quick, everyone was super pleasant and everything done as expected.

Crown MINI was able to book my service appointment to easily fit my busy schedule. I was kept up to date on the status of my service via text messages as well; my preferred method of contact. I appreciate the prompt, courteous and professionalism Crown MINI provides when servicing all of the vehicles I have purchased from them over the years. This particular service appointment continues to show me the high standards they set for themselves when taking care care of their customers.

Great experience. No complaints.

Rick is always so helpful.

We were extremely pleased with our service at Crown Mini Richmond. Our service advisor was terrific.

They are great. They really go out of their way to make sure you are taken care of and not inconveniences. If you have to go to a car dealership, this is the one to go to!

As always over the last ten years my experience with Mini service at Crown was professional and efficient. Rick Nelson is an extraordinary asset to Crown, and my hope is that he is fully appreciated.

Very friendly and attentive staff. The mini we purchased was just what we were looking for and we were satisfied with the price. All and all as car buying goes, we were pleased with the experience thanks to the folks at Crown Mini

Excellent experience. Service was flexible and worked with me to get the work done when I needed it. Would definitely recommend.

Service was exellent, but I'm concerned that I barely got 20k miles on my tires. This is our 4th Mini and considering making a chane. We have 3 other cars and get much better wear on tires