Great customer service all the way around!

I bought a MINI from James Gardner 12 years ago and have just bought another one from him recently.

Easy to make an appointment, easy check-in. Everything was communicated regarding the service & Trevyon answered all my questions.

Overall my experience really was very good. I consider it to have actually been a 4.5 out of 5. Akash and Justin were both EXCELLENT! They went out of their way to accommodate me. So, why not 5 Stars? My financing was set before I walked into the dealership - it wasn't through the Dealership. Therefore I look at it this way, I am too old to sit around a Dealership waiting to complete a done deal. I don't blame Akash or Justin but the extended delay really annoyed me and caused me to deduct the half star. I actually considered a four-star rating because of the wasting of my time but Akash and Justin were too professional for me to take my annoyance out on them to that extent. In spite of my issue, I was impressed by the obvious decency of the people who are employed by this Dealership. Thank you.

Was a great experience. Steve is always very pleasant and helpful. Service was done at estimated time.

Service guys are great Travon is super. Courtney is great. Love it

Professional, satisfactory!

The guys in that service department leave nothing on the table. They are the very best in any location that I've ever gone to any type for service.

Experience was great. I ended up buying a nice used Countryman

Overall, it was a good experience. Traevon is courteous and professional.