Crown Mini Of Richmond
4.9/5
4.9 /5
1,172 Verified Reviews
8712 West Broad St, Henrico, VA 23294, US
(804) 207-8385
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1,172 Verified Reviews
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5.0/5
5.0 /5
Justin and Akash and Ryan were a great team to work with on our visit to Crown Mini.
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5.0/5
5.0 /5
Quick friendly and didn’t charge me
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4.0/5
4.0 /5
Although we were pleased with the work done, the wait time was much too long. What we were told would take around an hour took over 2 1/2 for a basic first time service.
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5.0/5
5.0 /5
Great staff. Great communication. Car runs like brand new now.
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5.0/5
5.0 /5
Crown Mini discovered a known issue with the engine mounts on my 2019 series JCW Countryman. After I was surprised that a car with only 41,000 miles had an issue of this sort the service manager consulted with the owner and waived almost 100% of the cost to repair. This is the second Mini I've purchased from Crown. I trust dealers to know their product and be fair and I am very pleased that Crown Mini did exactly that in this circumstance !
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5.0/5
5.0 /5
Fantastic!
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5.0/5
5.0 /5
A pot hole hit, broken wheel then prompt towing services and 4 new wheels. Solid customer service and communication.
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5.0/5
5.0 /5
Always exceptional !!!
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5.0/5
5.0 /5
Ryan and Justin helped me get into a leased Mini SE. They were responsive and professional. Great experience and would recommend Crown to anyone in the market for a car. A+
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5.0/5
5.0 /5
Pretty straightforward and well notified on progress