I was completely impressed with the customer service, and the comfortable and friendly manner I was received with last week. Thanks so much for a great experience.

Professional knowledgeable associates in the sales department, as well as a smooth and reliable associate putting the deal together. The final paperwork also was a pleasurable experience. It was a pleasure to be a repeat customer with the JR and Steve assisting us with our purchase

Mini has always been helpful and will always be a faithful mini driver please do not change as so many other car brands are changing and not for the better

It was a service visit. Steve is ALWAYS excellent: keeping me apprised; explaining everything the technician has found; giving me options; never pressuring.And the rest of this survey is about a new car? You need to refine your segmentation of your audience

Great experience

James made me feel comfortable with the buying process. Everything was easy and quick. Justin also was great and made everything easy for me in the business office. Overall I am glad I chose Crown Mini of Richmond. Thank you again!!

Steve, in the service department, is very courteous, respectful, efficient, and customer oriented.

My sales associate was very patient with me. I had bought my first mini hardtop 6 months prior and decided I needed more cargo space so traded up to Countryman. It was a pleasure to work with him.

Routine service and state inspection. All performed promptly and on time.

Outstanding