Easy to schedule, staff was prepared and advised me about a recall they would be addressing, service was completed in a timely manner.

My service representative Trayvon was superb. Pleasant and understanding. Crown Mini ROCKS!

Very professional explained all the repairs

Great service

JCW was only mini on lot we bought it.

I love this dealership. So efficient! shame the car wash was disappointed.

Dennis was great, early and attentive.

Owning an older Mini can bring with it, greater maintenance and repair costs over time. Your service team particularly Steve S at the Service Desk, always go out of there way to minimize unnecessary or delayable repairs while keeping our car in great running shape. Would (and do) highly recommend the service team at Crown Mini of Richmond.

Excellent guidance with respect to models and options. The entire process was transparent and the vehicle matched our expectations exactly. The delivery beat the expected schedule. The dealer representative we worked with was excellent in every regard as was the representative who finalized financial transactions.

Love my Mini Cooper This is our second one we are currently looking for a 2023 Cooper S convertible manual transmission our sales person was very polite and we would recommend him (Dzianis Barysevich)