Karen was very pleasant, courteous, and friendly. She was able to answer any questions we had and was patient in walking us through anything we didn't understand.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Kelsey Meyers is the BEST!She's super friendly, ALWAYS returns phone calls and was always able to answer any questions I've had.This is my second cruise booked with Kelsey.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Kelly was great...she understood exactly what I wanted and was very pleasant.
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Easy and simple
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Very easy just follow the steps
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Very knowledgeable and patient
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
I first had a representative and he never called me back and I really wanted to book this cruise. So I called back and your representative Christine Piccirillo answered and she was absolutely amazingShe needed to call me back the next day because the Norwegian was closed. And she did. But before we hung up the night I called she answered ever question and set. Me up for the next day. Everything was done to perfection. Christine really exceeded my expectation. I am ready to sail. No questions with anything. She even explained the cruise next rewards program to me. I have been a manager for 45 years. Keep her!
Verified User
•
Jan 14, 2026
4.0/5
4.0/5
Only one issue, didn't understand the dinning assignment ( what the meaning was)
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Cannot say enough about Justin Williams. From the first inquiry call to the final details of the cruise and all the paperwork in between he was spot on. GREAT SERVICE
Karen was very pleasant, courteous, and friendly. She was able to answer any questions we had and was patient in walking us through anything we didn't understand.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Kelsey Meyers is the BEST!She's super friendly, ALWAYS returns phone calls and was always able to answer any questions I've had.This is my second cruise booked with Kelsey.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Kelly was great...she understood exactly what I wanted and was very pleasant.
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Easy and simple
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Very easy just follow the steps
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Very knowledgeable and patient
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
I first had a representative and he never called me back and I really wanted to book this cruise. So I called back and your representative Christine Piccirillo answered and she was absolutely amazingShe needed to call me back the next day because the Norwegian was closed. And she did. But before we hung up the night I called she answered ever question and set. Me up for the next day. Everything was done to perfection. Christine really exceeded my expectation. I am ready to sail. No questions with anything. She even explained the cruise next rewards program to me. I have been a manager for 45 years. Keep her!
Verified User
•
Jan 14, 2026
4.0/5
4.0/5
Only one issue, didn't understand the dinning assignment ( what the meaning was)
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Cannot say enough about Justin Williams. From the first inquiry call to the final details of the cruise and all the paperwork in between he was spot on. GREAT SERVICE