Our booking agent, Leema, was great. We are going with another couple so kept changing our minds back-and-forth with different dates and she was so good about checking into new dates and cruises for us. It all worked out very nicely.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Was very efficient and I felt I was heard in what I needed
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Excellent
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Did not provide any in formation just sent email confirming cruisetravel agents should provide more information on cruises not just confirmation #We could do that our self
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Eileen was so capable and worked hard to get us a great package
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Cruises.com provides excellent customer service and offers great prices. We would like to acknowledge, the booking agent, Mary Miller for her excellent customer service skills. She makes the booking process very easy. She’s very knowledgeable and pleasant.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Worked with All x36225Satisfied with help to line up a cruise!
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Went very well, I had an problem with the payment going through, I called and it was corrected quickly, Mike had to call princess to resolve an issue and called me back in a few minutes.
Our booking agent, Leema, was great. We are going with another couple so kept changing our minds back-and-forth with different dates and she was so good about checking into new dates and cruises for us. It all worked out very nicely.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Was very efficient and I felt I was heard in what I needed
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Excellent
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Did not provide any in formation just sent email confirming cruisetravel agents should provide more information on cruises not just confirmation #We could do that our self
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Eileen was so capable and worked hard to get us a great package
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Cruises.com provides excellent customer service and offers great prices. We would like to acknowledge, the booking agent, Mary Miller for her excellent customer service skills. She makes the booking process very easy. She’s very knowledgeable and pleasant.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Worked with All x36225Satisfied with help to line up a cruise!
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Went very well, I had an problem with the payment going through, I called and it was corrected quickly, Mike had to call princess to resolve an issue and called me back in a few minutes.