I was booking online and had an issue. I called and talked to Kelly. She was so helpfuland explained everything. She even offered to call me before the final payment us due!!Best customer service I have received in a long time!!
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Easy and great value
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Steve replied quickly to our email inquiry. He then found the cabin and arrangements we wanted. Steve called and followed up exactly as he said he would. He was able to answer all our questions.
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Fue muy cómodo y fácil
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
My experience was good.
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Mary is wonderful.You ran a double points promotion a day after I purchased our cruise, couldn’t you tell me that so I could have waited and booked the next day for double points?
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Eka is very knowledgable and very helpful. Found us exactly what we were looking for.
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
Very easy to deal with your Agent.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
This is our third booking with Barbara. We even recommended Barbara to family members. She is what/who keeps us coming back to cruises.com.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
It was great to someone that was professional and well informed about what I wanted!!
I was booking online and had an issue. I called and talked to Kelly. She was so helpfuland explained everything. She even offered to call me before the final payment us due!!Best customer service I have received in a long time!!
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Easy and great value
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Steve replied quickly to our email inquiry. He then found the cabin and arrangements we wanted. Steve called and followed up exactly as he said he would. He was able to answer all our questions.
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Fue muy cómodo y fácil
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
My experience was good.
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Mary is wonderful.You ran a double points promotion a day after I purchased our cruise, couldn’t you tell me that so I could have waited and booked the next day for double points?
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Eka is very knowledgable and very helpful. Found us exactly what we were looking for.
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
Very easy to deal with your Agent.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
This is our third booking with Barbara. We even recommended Barbara to family members. She is what/who keeps us coming back to cruises.com.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
It was great to someone that was professional and well informed about what I wanted!!