we had a lovely dinner bonus, which we never expected from Leema you and we have now already used her again
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
My agent Hillory was amazing
Verified User
•
Dec 3, 2025
3.0/5
3.0/5
Booking is made difficult because of all the types of room choices and pricesunder one category. Takes a lot of time and research on rooms to figure out.Then email states $25.00 booking fee yet the room is at much higher priceto get that benefit, deceiving !
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
I was lied to and treated terribly by all except one employee, from booking agent to Lisa from customer recovery. I will be escalating this over the days and weeks to come. I have never been so dissatisfied with a companies performance. Shame on cruises.com
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Shante' was great to work with and helped me get my cruise booked. She made a complicated procedure fairly easy
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Wendy was very very very knowledgeable, patient and listened to what my needs and concerns were. She spent quality time with us on the phone to give us several options to help make our vacation experience wonderful. Will be using her again for future vacation bookings.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
The agent is very helpful.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Chris was excellent made the process go very smoothly .
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
I have been a client of Wendi’s for several years and am always very pleased with my booking experience. I recommend her to all my friends!
we had a lovely dinner bonus, which we never expected from Leema you and we have now already used her again
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
My agent Hillory was amazing
Verified User
•
Dec 3, 2025
3.0/5
3.0/5
Booking is made difficult because of all the types of room choices and pricesunder one category. Takes a lot of time and research on rooms to figure out.Then email states $25.00 booking fee yet the room is at much higher priceto get that benefit, deceiving !
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
I was lied to and treated terribly by all except one employee, from booking agent to Lisa from customer recovery. I will be escalating this over the days and weeks to come. I have never been so dissatisfied with a companies performance. Shame on cruises.com
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Shante' was great to work with and helped me get my cruise booked. She made a complicated procedure fairly easy
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Wendy was very very very knowledgeable, patient and listened to what my needs and concerns were. She spent quality time with us on the phone to give us several options to help make our vacation experience wonderful. Will be using her again for future vacation bookings.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
The agent is very helpful.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Chris was excellent made the process go very smoothly .
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
I have been a client of Wendi’s for several years and am always very pleased with my booking experience. I recommend her to all my friends!