I was trying to book on line , but had difficulty so I called and thankfully got Alexis Villatoro De La Cruz on the phone to help me. Alexis was super helpful answering all my questions and doubts . He gave me very helpful suggestions. He is very knowledgeable, professional and friendly . Thank you Alexis for taking time to book my cruise .
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Sierra was efficient, courteous and very knowledgeable when helping us book three rooms for our family vacation in July, 2026. She quickly understood what we wanted to do and found the perfect rooms at the best price. We couldn't have asked for better service. We recommend Sierra highly and will call her again.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
My experience with the telephone operator was marginal. As she was unable to replicate the price that we found online, we hung up with the representative and booked our trip online. It was a very easy process.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Jen was very kind, and professional. The booking process was very smooth.
Verified User
•
Jan 21, 2026
4.0/5
4.0/5
Very professional and helpful, Only problem I did not receive any onboard perks as I received in the past.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Booking was easy and transparent
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Michelle was amazing! She told me everything I need to know even before I had questions. She was super helpful and helped me find deals.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Great experience as always. I book mostly online but this time needed to call customer service to book. Great customer service.
Verified User
•
Jan 20, 2026
4.0/5
4.0/5
It was fine. One thing I think the agent should have asked if I wanted the insurance instead of automatically adding it.
I was trying to book on line , but had difficulty so I called and thankfully got Alexis Villatoro De La Cruz on the phone to help me. Alexis was super helpful answering all my questions and doubts . He gave me very helpful suggestions. He is very knowledgeable, professional and friendly . Thank you Alexis for taking time to book my cruise .
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Sierra was efficient, courteous and very knowledgeable when helping us book three rooms for our family vacation in July, 2026. She quickly understood what we wanted to do and found the perfect rooms at the best price. We couldn't have asked for better service. We recommend Sierra highly and will call her again.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
My experience with the telephone operator was marginal. As she was unable to replicate the price that we found online, we hung up with the representative and booked our trip online. It was a very easy process.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Jen was very kind, and professional. The booking process was very smooth.
Verified User
•
Jan 21, 2026
4.0/5
4.0/5
Very professional and helpful, Only problem I did not receive any onboard perks as I received in the past.
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
Booking was easy and transparent
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Michelle was amazing! She told me everything I need to know even before I had questions. She was super helpful and helped me find deals.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Great experience as always. I book mostly online but this time needed to call customer service to book. Great customer service.
Verified User
•
Jan 20, 2026
4.0/5
4.0/5
It was fine. One thing I think the agent should have asked if I wanted the insurance instead of automatically adding it.