Our rep was excellent! Forgot to stay on the line to complete the survey!
Verified User
•
Nov 3, 2025
4.0/5
4.0/5
Good but not complete. My first cruise with this cruise line and more knowledge about check in and parking would have been helpful.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Marie Anderson gets the job done! All booked. Got what we wanted and all booked. Thank you Marie.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Always a good experience. Especially when we need to speak with your agents.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Reggie was very helpful in making our reservation.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Hilarie was very accommodating & received detailed explanation & walked me through the process .Great experience !!!
Verified User
•
Nov 3, 2025
4.0/5
4.0/5
I found the drink package detail to vague. You should provide a list of drinks and their prices so that customers to select the package that best match their drink preference. What drink cost more than $20?
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
quick and easy
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Katie spent a lot of time trying to arrange our large family trip that required 6 rooms. She patiently worked through the cruise line to check all the requirements and then booked the rooms.
Our rep was excellent! Forgot to stay on the line to complete the survey!
Verified User
•
Nov 3, 2025
4.0/5
4.0/5
Good but not complete. My first cruise with this cruise line and more knowledge about check in and parking would have been helpful.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Marie Anderson gets the job done! All booked. Got what we wanted and all booked. Thank you Marie.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Always a good experience. Especially when we need to speak with your agents.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Reggie was very helpful in making our reservation.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Hilarie was very accommodating & received detailed explanation & walked me through the process .Great experience !!!
Verified User
•
Nov 3, 2025
4.0/5
4.0/5
I found the drink package detail to vague. You should provide a list of drinks and their prices so that customers to select the package that best match their drink preference. What drink cost more than $20?
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
quick and easy
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Katie spent a lot of time trying to arrange our large family trip that required 6 rooms. She patiently worked through the cruise line to check all the requirements and then booked the rooms.