Very disappointing. Thought I was saving big with this deal to find out I could have gotten the same deal direct from royal itself
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Very knowledgeable and patient
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Nikki Hoffay was absolutely amazing to work with! She was very knowledgeable and eager to help with our 35th anniversary cruise to Hawaii! She made my experience the best yet and we've been booking through Cruises.com for years! She deserves to be recognized for superior service!
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
very easy to navigate the page and booking process.
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Perfect Fallon is the best just knows exactly what to do. no problems ever.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Jennifer Thomas exhibited remarkable patience and was extremely helpful. After making my booking, I encountered difficulties checking in through NCL. I reached out to a NCL representative, but she was not very helpful and advised me to call back on Monday. Since I called on Saturday and my sailing was scheduled for the following Saturday, I was uncertain if there would be enough time to resolve the issue by Monday. Therefore, I decided to contact Jennifer again. She took immediate action and remained on the phone with me, coordinating with NCL to ensure that I could successfully check in. I am grateful for her assistance.
Very disappointing. Thought I was saving big with this deal to find out I could have gotten the same deal direct from royal itself
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Very knowledgeable and patient
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Nikki Hoffay was absolutely amazing to work with! She was very knowledgeable and eager to help with our 35th anniversary cruise to Hawaii! She made my experience the best yet and we've been booking through Cruises.com for years! She deserves to be recognized for superior service!
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
very easy to navigate the page and booking process.
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Perfect Fallon is the best just knows exactly what to do. no problems ever.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
Jennifer Thomas exhibited remarkable patience and was extremely helpful. After making my booking, I encountered difficulties checking in through NCL. I reached out to a NCL representative, but she was not very helpful and advised me to call back on Monday. Since I called on Saturday and my sailing was scheduled for the following Saturday, I was uncertain if there would be enough time to resolve the issue by Monday. Therefore, I decided to contact Jennifer again. She took immediate action and remained on the phone with me, coordinating with NCL to ensure that I could successfully check in. I am grateful for her assistance.