Being first time cruisers we had lots of questions. Mike listened and answered all our questions. He made the process easy and we felt comfortable with our decision. We are super excited for our first cruise!
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Quick-efficient
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Diane was very helpful with all our questions. We will definitely call her in the future to book our cruises. Thank you.
Verified User
•
Jan 8, 2026
3.0/5
3.0/5
called to book through cruises.com for the incremental benefits and get the existing ncl deal; my rep did not know the details of current ncl promotions. ultimately we got there, but it took a while and her consulting someone else.if there was a way to do this online and apply future cruise credits that would be ideal.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Was easy to book
Verified User
•
Jan 8, 2026
1.0/5
1.0/5
Very bad experience, booked everything correctly, but in end it told me something wrong, but didn’t let me go back to verify and there was no booking number given either. It took me 3 hours to go through with the agent, each one told me a different reason. First time dealing with Cruise Line, probably will be the last time too!
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Booking was quick and easy. Very user friendly process
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
The representative was attentive and offered suggestions the made make a final decision easier.
Being first time cruisers we had lots of questions. Mike listened and answered all our questions. He made the process easy and we felt comfortable with our decision. We are super excited for our first cruise!
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Quick-efficient
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Diane was very helpful with all our questions. We will definitely call her in the future to book our cruises. Thank you.
Verified User
•
Jan 8, 2026
3.0/5
3.0/5
called to book through cruises.com for the incremental benefits and get the existing ncl deal; my rep did not know the details of current ncl promotions. ultimately we got there, but it took a while and her consulting someone else.if there was a way to do this online and apply future cruise credits that would be ideal.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Was easy to book
Verified User
•
Jan 8, 2026
1.0/5
1.0/5
Very bad experience, booked everything correctly, but in end it told me something wrong, but didn’t let me go back to verify and there was no booking number given either. It took me 3 hours to go through with the agent, each one told me a different reason. First time dealing with Cruise Line, probably will be the last time too!
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
Booking was quick and easy. Very user friendly process
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
The representative was attentive and offered suggestions the made make a final decision easier.