Yolanda Jolliffe is the best cruise consultant I have dealt with at cruises.com and I have dealt with quite a few! She explains everything about the cruise etc in detail, suggests cabin alternatives if she thinks necessary, offers advice re payments etc , calls before and after cruise to check in etc. Because of her efforts we have booked more cruises with the company. She deserves recognition.
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
Maritza is fantastic. I always call her when I am ready to book a cruise. We’ve booked 4 cruises with her now and each time she provided us with fantastic customer service.
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
Good representative
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Easy to booking
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Booking process was easy to follow and their chat team was engaged in case I had any questions. No problems at all.
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Miko is great help! Highly Recommend!
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
First time using Cruises.com and was quite pleasurable. Sheila Mcelveen was very informative and patient, taking the time to explain all the wonderful details. We've been on many cruises and normally book online with the Cruise company or deal with their representative. Not any more. We will definitely call upon Sheila to book our future cruises. Thank you Sheila.
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Always excellent to work with Chris Babington
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Jason was great
Verified User
•
Sep 16, 2025
4.0/5
4.0/5
There was a challenge accepting my Am Ex card and it took two agents and 45 minutes to get it processed.
Yolanda Jolliffe is the best cruise consultant I have dealt with at cruises.com and I have dealt with quite a few! She explains everything about the cruise etc in detail, suggests cabin alternatives if she thinks necessary, offers advice re payments etc , calls before and after cruise to check in etc. Because of her efforts we have booked more cruises with the company. She deserves recognition.
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
Maritza is fantastic. I always call her when I am ready to book a cruise. We’ve booked 4 cruises with her now and each time she provided us with fantastic customer service.
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
Good representative
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Easy to booking
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Booking process was easy to follow and their chat team was engaged in case I had any questions. No problems at all.
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Miko is great help! Highly Recommend!
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
First time using Cruises.com and was quite pleasurable. Sheila Mcelveen was very informative and patient, taking the time to explain all the wonderful details. We've been on many cruises and normally book online with the Cruise company or deal with their representative. Not any more. We will definitely call upon Sheila to book our future cruises. Thank you Sheila.
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Always excellent to work with Chris Babington
Verified User
•
Sep 16, 2025
5.0/5
5.0/5
Jason was great
Verified User
•
Sep 16, 2025
4.0/5
4.0/5
There was a challenge accepting my Am Ex card and it took two agents and 45 minutes to get it processed.