Elizabeth was so helpful. She was able to book us even though we had a lot of complicated issues. She was so informative and I will recommend her to anyoe who is planning travel
Verified User
•
Oct 30, 2025
3.0/5
3.0/5
Booked 4 day Norwegian Joy 12/30-1/3. Unlimited bar, specialty restaurant, Wi-Fi, shore excursion. Class BA deck 15, room 15102, full payment. Confirmation message has me booked in room 15202. I specifically avoided the entire available block of rooms on deck 15 as they are immediately below kids Aqua Park. I had to call Cruise.com rep and ask why I was booked 15202 vs selected 15102. I had screen shots of my booking request. I will say they were relatively prompt in resolving the issue and I was on call for no more than 10 minutes. However, had I not thoroughly reviewed my reservation confirmation message I would be sailing immediately below Aqua Park for the entire trip. That would have been a bust.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Easy to book
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Kathi Tait makes the process quick and easy.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Sue at ext. 33572 was so helpful and made sure I got all I needed.
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
My travel agent was so knowledgeable about cruising. It really made the experience wonderful.
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Took time to explain cruise info in detail
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Michele was great..She stayed on the line with me for about 2 hrs and got the job done.There was a problem with my booking and she fixed it.I wish there was more people like her..Thank you Michele Baker
Elizabeth was so helpful. She was able to book us even though we had a lot of complicated issues. She was so informative and I will recommend her to anyoe who is planning travel
Verified User
•
Oct 30, 2025
3.0/5
3.0/5
Booked 4 day Norwegian Joy 12/30-1/3. Unlimited bar, specialty restaurant, Wi-Fi, shore excursion. Class BA deck 15, room 15102, full payment. Confirmation message has me booked in room 15202. I specifically avoided the entire available block of rooms on deck 15 as they are immediately below kids Aqua Park. I had to call Cruise.com rep and ask why I was booked 15202 vs selected 15102. I had screen shots of my booking request. I will say they were relatively prompt in resolving the issue and I was on call for no more than 10 minutes. However, had I not thoroughly reviewed my reservation confirmation message I would be sailing immediately below Aqua Park for the entire trip. That would have been a bust.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Easy to book
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Kathi Tait makes the process quick and easy.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Sue at ext. 33572 was so helpful and made sure I got all I needed.
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
My travel agent was so knowledgeable about cruising. It really made the experience wonderful.
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Took time to explain cruise info in detail
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Michele was great..She stayed on the line with me for about 2 hrs and got the job done.There was a problem with my booking and she fixed it.I wish there was more people like her..Thank you Michele Baker