Mary is wonderful.You ran a double points promotion a day after I purchased our cruise, couldn’t you tell me that so I could have waited and booked the next day for double points?
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Eka is very knowledgable and very helpful. Found us exactly what we were looking for.
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
Very easy to deal with your Agent.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
This is our third booking with Barbara. We even recommended Barbara to family members. She is what/who keeps us coming back to cruises.com.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
It was great to someone that was professional and well informed about what I wanted!!
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
Very helpful and knowledgeable!
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
Julie is always helpful and pleasant to work with!
Verified User
•
Mar 16, 2026
3.0/5
3.0/5
all went well until I was socked with a $25 booking fee...…really? I know you get a commission from the cruise lines but this is just plain gouging from your customers. I would really like to know why. Certainly not a selling point for me or a way to make a recommendation.
Mary is wonderful.You ran a double points promotion a day after I purchased our cruise, couldn’t you tell me that so I could have waited and booked the next day for double points?
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Eka is very knowledgable and very helpful. Found us exactly what we were looking for.
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
Very easy to deal with your Agent.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
This is our third booking with Barbara. We even recommended Barbara to family members. She is what/who keeps us coming back to cruises.com.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
It was great to someone that was professional and well informed about what I wanted!!
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
Very helpful and knowledgeable!
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
Julie is always helpful and pleasant to work with!
Verified User
•
Mar 16, 2026
3.0/5
3.0/5
all went well until I was socked with a $25 booking fee...…really? I know you get a commission from the cruise lines but this is just plain gouging from your customers. I would really like to know why. Certainly not a selling point for me or a way to make a recommendation.