My husband has a stroke a couple months ago, so we are dealing with logistics of a wheelchair for the first time. Amanda Howell on your customer service line was absolutely amazing!! We usually book straight through the cruise line, but we will be booking with you going forward. You have superior customer service. Thank you for making this cruise a pleasant experience for us!!
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Fast & easy
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Very nice agents. Made booking very easy
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Great service. Rep was patient, knowledgeable, and quick to take care of all my issues.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
I had Steven and he tried so very hard to please me and it finally got booked. I have booked many cruises and encountered many reservationists; he was super concerned in getting everything right.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
The agent was knowledgeable and very helpful.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Ed Sai was very helpful and thorough. Thanks Ed!
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
She’s was excellent, we look forward to working with her
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
I had already chosen the cruise my wife and I wanted to take. Could not reach my usual cruises.com Agent ( out for medical leave). New agent was very cooperative and knowledgable, and answered all questions. She voluntered to guide me through any computer issues, help with airport to ship transfers, checked Princess air prices, and will help with any future cruise issues or questions. Excellent so far, and I trust will be the same throughout the cruise process.
My husband has a stroke a couple months ago, so we are dealing with logistics of a wheelchair for the first time. Amanda Howell on your customer service line was absolutely amazing!! We usually book straight through the cruise line, but we will be booking with you going forward. You have superior customer service. Thank you for making this cruise a pleasant experience for us!!
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Fast & easy
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Very nice agents. Made booking very easy
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Great service. Rep was patient, knowledgeable, and quick to take care of all my issues.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
I had Steven and he tried so very hard to please me and it finally got booked. I have booked many cruises and encountered many reservationists; he was super concerned in getting everything right.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
The agent was knowledgeable and very helpful.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Ed Sai was very helpful and thorough. Thanks Ed!
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
She’s was excellent, we look forward to working with her
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
I had already chosen the cruise my wife and I wanted to take. Could not reach my usual cruises.com Agent ( out for medical leave). New agent was very cooperative and knowledgable, and answered all questions. She voluntered to guide me through any computer issues, help with airport to ship transfers, checked Princess air prices, and will help with any future cruise issues or questions. Excellent so far, and I trust will be the same throughout the cruise process.