She was great .. very informative .. nice personality. Excellent customer service skills
Verified User
•
Jul 26, 2025
5.0/5
5.0/5
Wonderful
Verified User
•
Jul 26, 2025
5.0/5
5.0/5
It was very easy and quick
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Outstanding service
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Fast and easy
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
I am satisfiIed and everything went well .
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Great help with the booking and very informative .
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Someone help me find a wheelchair accessible room and I was very happy with that.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
The agent, Kathleen Wedral, did great. But I had problems with the crystal.com communications. When I was enrolling in your awards program, the confirmation e-mail would not go through, because it was coming from some weird e-mail domain, and my email server blocked it. It took a lot of effort to unblock.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Best customer service I have had in a very long time! Lisa went out of her way to make sure she got us the best deal and exactly what we needed. I am so grateful that I called instead of booking directly online. What a difference. She treated me like family and followed up when I needed some time to make some decisions. 5 stars all the way!
She was great .. very informative .. nice personality. Excellent customer service skills
Verified User
•
Jul 26, 2025
5.0/5
5.0/5
Wonderful
Verified User
•
Jul 26, 2025
5.0/5
5.0/5
It was very easy and quick
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Outstanding service
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Fast and easy
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
I am satisfiIed and everything went well .
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Great help with the booking and very informative .
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Someone help me find a wheelchair accessible room and I was very happy with that.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
The agent, Kathleen Wedral, did great. But I had problems with the crystal.com communications. When I was enrolling in your awards program, the confirmation e-mail would not go through, because it was coming from some weird e-mail domain, and my email server blocked it. It took a lot of effort to unblock.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Best customer service I have had in a very long time! Lisa went out of her way to make sure she got us the best deal and exactly what we needed. I am so grateful that I called instead of booking directly online. What a difference. She treated me like family and followed up when I needed some time to make some decisions. 5 stars all the way!