Great help with the booking and very informative .
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Someone help me find a wheelchair accessible room and I was very happy with that.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
The agent, Kathleen Wedral, did great. But I had problems with the crystal.com communications. When I was enrolling in your awards program, the confirmation e-mail would not go through, because it was coming from some weird e-mail domain, and my email server blocked it. It took a lot of effort to unblock.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Best customer service I have had in a very long time! Lisa went out of her way to make sure she got us the best deal and exactly what we needed. I am so grateful that I called instead of booking directly online. What a difference. She treated me like family and followed up when I needed some time to make some decisions. 5 stars all the way!
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
My booking was easy and Quick if all business worked as well life would be better.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Cathy Boccardo always provides prompt and excellent service
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Very good
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Jeannie was very informative and helped me very quickly to book what I needed.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Kevin Davis was wonderful and made it so easy. Very pleased with the service and would use him again.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Jeremy is a fabulous person that gives you all your options to make a decision that works for each individual! Cruise.com is lucky to have professionals like Jeremy Brown!
Great help with the booking and very informative .
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Someone help me find a wheelchair accessible room and I was very happy with that.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
The agent, Kathleen Wedral, did great. But I had problems with the crystal.com communications. When I was enrolling in your awards program, the confirmation e-mail would not go through, because it was coming from some weird e-mail domain, and my email server blocked it. It took a lot of effort to unblock.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Best customer service I have had in a very long time! Lisa went out of her way to make sure she got us the best deal and exactly what we needed. I am so grateful that I called instead of booking directly online. What a difference. She treated me like family and followed up when I needed some time to make some decisions. 5 stars all the way!
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
My booking was easy and Quick if all business worked as well life would be better.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Cathy Boccardo always provides prompt and excellent service
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Very good
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Jeannie was very informative and helped me very quickly to book what I needed.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Kevin Davis was wonderful and made it so easy. Very pleased with the service and would use him again.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Jeremy is a fabulous person that gives you all your options to make a decision that works for each individual! Cruise.com is lucky to have professionals like Jeremy Brown!