It went fairly well with Leanne. There was, however, some confusion over the myriad of incentive offerings that we had seen on the internet. Not her fault really; one of the alleged offers was from a company called Cruise.com - not the same company, and their “offers” are unrealistic. That company should be shut down.
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Jen Bell is exceptional! She has been our go to for several years. She is very knowledgeable. She always gets us the correct info.
Verified User
•
Jun 17, 2025
4.0/5
4.0/5
I had to speak with a customer service representative to complete my booking and she was very helpful.
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Excellent help. Chelsie knew everything that I needed to know, and did the booking quickly.
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Good
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Our agent (Yolanda???) was perfect. Even though we have over 40 cruises completed, she explained everything (some that WAS new to us). She even encouraged me to complete some information on line while she waited, in the event I had an issue. I can’t say enough good about her…..thank you!
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Very informative and easy process
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Melissa Lemke was amazingly helpful with our booking We couldn't asked for better service!
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Philip is a great agent. Helped me and my cousin book a wonderful cruise to the Mediterranean
It went fairly well with Leanne. There was, however, some confusion over the myriad of incentive offerings that we had seen on the internet. Not her fault really; one of the alleged offers was from a company called Cruise.com - not the same company, and their “offers” are unrealistic. That company should be shut down.
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Jen Bell is exceptional! She has been our go to for several years. She is very knowledgeable. She always gets us the correct info.
Verified User
•
Jun 17, 2025
4.0/5
4.0/5
I had to speak with a customer service representative to complete my booking and she was very helpful.
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Excellent help. Chelsie knew everything that I needed to know, and did the booking quickly.
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Good
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Our agent (Yolanda???) was perfect. Even though we have over 40 cruises completed, she explained everything (some that WAS new to us). She even encouraged me to complete some information on line while she waited, in the event I had an issue. I can’t say enough good about her…..thank you!
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Very informative and easy process
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Melissa Lemke was amazingly helpful with our booking We couldn't asked for better service!
Verified User
•
Jun 17, 2025
5.0/5
5.0/5
Philip is a great agent. Helped me and my cousin book a wonderful cruise to the Mediterranean