Cruises.com
4.9/5
4.9 /5
14,859 Verified Reviews
100 Quannapowitt Pkwy, Suite 100, Wakefield, MA 01880, US
(800) 288-6006
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14,859 Verified Reviews
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5.0/5
5.0 /5
Travel Specialist, "Donna", was very helpful, knowledgeable and professional & she made creating my cruise travel booking easy & Stress-free!
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5.0/5
5.0 /5
Excellent Amanda was very helpful.
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5.0/5
5.0 /5
Jason is patient and very helpful. He listens well.
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4.0/5
4.0 /5
I’m worried tha it didn’t give my the accessible room that I need. The booking sight isn’t clear for those with disabilities.
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5.0/5
5.0 /5
The agent was very helpful and knowledgeable. She was very detailed in meeting my needs.
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5.0/5
5.0 /5
Knowledgeable and efficient service a good price!
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5.0/5
5.0 /5
Melissa was thorough and explained everything. She is an asset to Cruises.com. We love her.
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5.0/5
5.0 /5
Tom is great, very helpful and personable
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5.0/5
5.0 /5
Agent was very helpful and answered all my questions. Excellent customer service skills.
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1.0/5
1.0 /5
Tried to cancel a Mexican Cruise and rebook for the California Coast. I paid $110.00 for trip insurance for Mexico "just in case". When I tried to cancel, I was informed that my cruise is NON-REFUNDABLE! and that I would have to contact the insurance company! Since I booked through you my mistaken assumption was that I could cancel with you as well. You have since added $950.00 to book another cruise for a week later. Since I can't get you to cancel and you have added $950 to rebook, I have cancelled my credit card and filed a fraud claim. Furthermore, I have booked several cruises through your company over the years, but after this, NEVER AGAIN!!