Our customer service rep/travel consultant Vickie was clearly born with wings. Where may I send a bouquet and halo? She made the booking experience simple, indeed, simply joyful. I have never felt more at ease, more confident, in booking a cruise. It was such a delightful experience. I am now a lifelong fan and Cruises.com customer, and am advising all my fellow cruisers (and everyone I know who has not yet considered an adventure by sea!) to make her acquaintance. What a lovely experience. Bravo, Cruises.com!
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Mathew was awesome!
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
I had trouble entering my responses on the booking form.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Patient and very knowledgeable on cruise plannin
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Annette was so professional and helpful and patient and kind.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Very efficient. We have known Ms.Williams for a while. She helped us to make reservations many times. Always pleasant, professional and knowledgeable.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
WONDERFUL, Every time we call in to Christine Piccirillo (ext. 33338) she goes the extra mile to help us book another cruise. She is an Asset to your company, and we intend to keep calling her to book our cruises for us and our friends..
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
I tried booking online three times but it wouldn’t finish. I called a customer service representative and booked through him. That was fine but I wanted to pay a deposit now and the remainder by July 31. The service representative said it wouldn’t let me so had to pay in full.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Easy booking for sure. Good prices.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
My cruise still is not showing that I purchased yesterday around 11am
Our customer service rep/travel consultant Vickie was clearly born with wings. Where may I send a bouquet and halo? She made the booking experience simple, indeed, simply joyful. I have never felt more at ease, more confident, in booking a cruise. It was such a delightful experience. I am now a lifelong fan and Cruises.com customer, and am advising all my fellow cruisers (and everyone I know who has not yet considered an adventure by sea!) to make her acquaintance. What a lovely experience. Bravo, Cruises.com!
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Mathew was awesome!
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
I had trouble entering my responses on the booking form.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Patient and very knowledgeable on cruise plannin
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Annette was so professional and helpful and patient and kind.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Very efficient. We have known Ms.Williams for a while. She helped us to make reservations many times. Always pleasant, professional and knowledgeable.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
WONDERFUL, Every time we call in to Christine Piccirillo (ext. 33338) she goes the extra mile to help us book another cruise. She is an Asset to your company, and we intend to keep calling her to book our cruises for us and our friends..
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
I tried booking online three times but it wouldn’t finish. I called a customer service representative and booked through him. That was fine but I wanted to pay a deposit now and the remainder by July 31. The service representative said it wouldn’t let me so had to pay in full.
Verified User
•
Jan 23, 2026
5.0/5
5.0/5
Easy booking for sure. Good prices.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
My cruise still is not showing that I purchased yesterday around 11am