your representative, tia, was extremely helpful n courteousshe answered all my questions for my first time cruise
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Eileen was my agent and she made the booking process simple.The website is also easy to navigate.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
had to change a booking and our new trip was handled by Ed Sai .
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Sara was knowledgeable and very helpful. She was patient and answered all of our questions.
Verified User
•
Jan 20, 2026
1.0/5
1.0/5
Told the booking agent that if he couldn’t get the promotions to line up I was going to book with Costco. They told me “good news, alll of the promotions are there” only to lie to me knowing it’s after final payment and I now have no choice. I literally lost $375 booking with your lying rep. Fatima and the other lady at the main line were the only saving graces you have and hopefully will hear the calls and figure it out
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Easy to book excellent conversation with professional agent very friendly
Verified User
•
Jan 20, 2026
4.0/5
4.0/5
Had issues with paying had to call to finish
Verified User
•
Jan 20, 2026
4.0/5
4.0/5
Agent was very helpful and made process easier
Verified User
•
Jan 20, 2026
3.0/5
3.0/5
I didn't appreciate the booking fees. I booked 3 rooms and I was charged a processing fee for each rooms
your representative, tia, was extremely helpful n courteousshe answered all my questions for my first time cruise
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Eileen was my agent and she made the booking process simple.The website is also easy to navigate.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
had to change a booking and our new trip was handled by Ed Sai .
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Sara was knowledgeable and very helpful. She was patient and answered all of our questions.
Verified User
•
Jan 20, 2026
1.0/5
1.0/5
Told the booking agent that if he couldn’t get the promotions to line up I was going to book with Costco. They told me “good news, alll of the promotions are there” only to lie to me knowing it’s after final payment and I now have no choice. I literally lost $375 booking with your lying rep. Fatima and the other lady at the main line were the only saving graces you have and hopefully will hear the calls and figure it out
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Easy to book excellent conversation with professional agent very friendly
Verified User
•
Jan 20, 2026
4.0/5
4.0/5
Had issues with paying had to call to finish
Verified User
•
Jan 20, 2026
4.0/5
4.0/5
Agent was very helpful and made process easier
Verified User
•
Jan 20, 2026
3.0/5
3.0/5
I didn't appreciate the booking fees. I booked 3 rooms and I was charged a processing fee for each rooms