Cecelia Lear delivers extraordinary customer service in every sense of the word. She is efficient, polite, knowledgeable and goes way beyond expectations to please her customers. As a business owner I can only say I wish I had an office full of people like Cecelia. She is the reason I do business with Cruises Only.
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Tonya Lockhart excellent customer service a 100 out of 10 the best representative I’ve had
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
My agent Donnie does a great job, quick and easy, took 10 minutes to book the cruise I wanted.
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Kimely was wonderful. She was very helpful.
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Very easy. Just wondering about all the extras we were supposed to get like on board $$$ and the tips bonus
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Very good
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Carmen Leffert was excellent very patient and very thorough. I was disappointed that I booked and within 36 hours I had to cancel because of doctors orders and I was only offered 25% of my refund. It is not good customer service and will never book with Carnival again or any cruise if that is the cancelation policy.
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Help getting our middle names added where sites states optional but on confirmation states must match documents.2nd trip Vivian was awesome
Cecelia Lear delivers extraordinary customer service in every sense of the word. She is efficient, polite, knowledgeable and goes way beyond expectations to please her customers. As a business owner I can only say I wish I had an office full of people like Cecelia. She is the reason I do business with Cruises Only.
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Tonya Lockhart excellent customer service a 100 out of 10 the best representative I’ve had
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
My agent Donnie does a great job, quick and easy, took 10 minutes to book the cruise I wanted.
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Kimely was wonderful. She was very helpful.
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Very easy. Just wondering about all the extras we were supposed to get like on board $$$ and the tips bonus
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Very good
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Carmen Leffert was excellent very patient and very thorough. I was disappointed that I booked and within 36 hours I had to cancel because of doctors orders and I was only offered 25% of my refund. It is not good customer service and will never book with Carnival again or any cruise if that is the cancelation policy.
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Help getting our middle names added where sites states optional but on confirmation states must match documents.2nd trip Vivian was awesome