The only complaint that I have is when I first booked the cruise for Norwegian Pride Of America, the NCL representative that Wendy was talking to said that could pay $150 for a deposit and grant extra $150. Wendy was informed from the representative after my credit card was charged that the offer was only good foup to 3 years and my cruise is ay the end od December 2025 so I need to wait for NCL to refund my debit card which should take 7 to 14 .

Frankie was very Pleasant!However; when my friend called her, multiple times, (right after I spoke with her) she only got her answering machine. Finally had to book her cruise with someone else.

Pam was a very nice person. Its my first time taht I am going to go on a cruise and my daughter's so I had alot of questions to ask. She answer all my questions that I asked her. She explained in great details. Thank you Pam.

Wendi Kaye is the most professional and pleasant person. It is a pleasure doing business with her. She always goes the extra mile to make sure she does the best for us.

Randomly met Christi Long.as my former agent Tony T was not available to help with booking. Christie has a sweet Southern accent that is ready to do business. I knew what & when I wanted to cruise & she filled in with the details. I was given her name & extension number to finalize the trip. I did call her back & gave a deposit. Christie was very clear with specifics & went over spellings & numbers. I have her info in my contacts. Also received e mail verification of booking.

Super simple and well presented.

We made a last minute decision to take a river cruise and contacted our Cruises Only agent who helped us make the reservation that we needed.

You’re offering a nice package. Booking experience was efficient and agent was pleasant. I think he could have spent more time going over the package and perks. No mention was made of possible additional services such as air or transfer services. I’m not sure you even offer those services but it was never discussed.

Easy to go through but I wish it would show you the deck layout at the time you choose a room. it's hard to go back and see what may be above and below the deck you're looking at all at the same time. Otherwise, I love being able to select own cabin so we always know where we're at.

Our booking agent is one of the best in the business and makes transactions complete and business like. Melissa Lemke makes booking a cruise an enjoyable experience!