Working with Joseph Parks is like working with a member of your family. I have booked 6 or 7 cruises with him and he always surpasses my expectations!
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Joseph Parks is and has always been our best cruise advocate. He is a joy to work with!
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Shannon always tries to get me whatever she can when I transfer my direct booking from Holland America to her.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Hiliarie Wetzel is the best. Very knowledgeable & helpful. Goes above & beyond to address her clients’ wants & needs.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
I contacted Barbara Bahm to book and confirm 2 bookings with Princess. They were somewhat complicated. Barbara handled them expertly and ironed out all the kinks. Additionally, she came into the office on her day off to take care of my reservations. All the way through the process she kept me informed as to the progress. Barbara went above and beyond and provided excellent customer service. She expressed her desire to do what is needed to take care of my cruise arrangements even coming into work on a day off. I really appreciate Barbara's above and beyond attitude and the value she places on my loyalty to Cruises Only. Being appreciated and thanked for my business makes it easy to keep coming back. Thank you Barbara for a job well done and your enthusiasm in making it a wonderful experience.
Verified User
•
Nov 19, 2025
4.0/5
4.0/5
Booked 2 different reservations. 1st one took 2 hours because of computer issues and agent being on hold with Norwegian. 2nd took just over and hour because of a language barrier at Norwegian on a question agent had. More education on how CruiseNext works on Black Friday deals would have been helpful. Overall agents were good, patient and friendly. I always book through cruisesonly!
Working with Joseph Parks is like working with a member of your family. I have booked 6 or 7 cruises with him and he always surpasses my expectations!
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Joseph Parks is and has always been our best cruise advocate. He is a joy to work with!
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Shannon always tries to get me whatever she can when I transfer my direct booking from Holland America to her.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Hiliarie Wetzel is the best. Very knowledgeable & helpful. Goes above & beyond to address her clients’ wants & needs.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
I contacted Barbara Bahm to book and confirm 2 bookings with Princess. They were somewhat complicated. Barbara handled them expertly and ironed out all the kinks. Additionally, she came into the office on her day off to take care of my reservations. All the way through the process she kept me informed as to the progress. Barbara went above and beyond and provided excellent customer service. She expressed her desire to do what is needed to take care of my cruise arrangements even coming into work on a day off. I really appreciate Barbara's above and beyond attitude and the value she places on my loyalty to Cruises Only. Being appreciated and thanked for my business makes it easy to keep coming back. Thank you Barbara for a job well done and your enthusiasm in making it a wonderful experience.
Verified User
•
Nov 19, 2025
4.0/5
4.0/5
Booked 2 different reservations. 1st one took 2 hours because of computer issues and agent being on hold with Norwegian. 2nd took just over and hour because of a language barrier at Norwegian on a question agent had. More education on how CruiseNext works on Black Friday deals would have been helpful. Overall agents were good, patient and friendly. I always book through cruisesonly!