Both the chat and sales reps I spoke with were extremely knowledgeable, professional and went out of their way to be helpful.
Verified User
•
Aug 10, 2022
5.0/5
5.0/5
Jamie Hobbs was very patient with me, she helped me get the best price and the balcony room that I wanted. She stuck with me until everything was perfect.
Verified User
•
Aug 10, 2022
5.0/5
5.0/5
Quick, attentive and professional.
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
We had very efficient and patience help booking our cruise. Every question was answered, and we felt confident with the process.
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Excellent fast knowledgeable service
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Great experience
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
My agent Anita Jimenez was incredibly helpful. I had booked by myself online but realized that I didn’t get any on-board incentives like dining upgrades or free wifi. My initial call was to cancel entirely, but after listening to my issue, she was able to help resolve my issue and also connected with Norwegian to book my room. She was very patient and understanding, and resolved my issue with a friendly demeanor and kept me calm!
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
EXCELLENT
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Kelsey always takes exceptional care of us!
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
I appreciate all that Janet does for us! Always helpful and gracious.
Both the chat and sales reps I spoke with were extremely knowledgeable, professional and went out of their way to be helpful.
Verified User
•
Aug 10, 2022
5.0/5
5.0/5
Jamie Hobbs was very patient with me, she helped me get the best price and the balcony room that I wanted. She stuck with me until everything was perfect.
Verified User
•
Aug 10, 2022
5.0/5
5.0/5
Quick, attentive and professional.
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
We had very efficient and patience help booking our cruise. Every question was answered, and we felt confident with the process.
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Excellent fast knowledgeable service
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Great experience
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
My agent Anita Jimenez was incredibly helpful. I had booked by myself online but realized that I didn’t get any on-board incentives like dining upgrades or free wifi. My initial call was to cancel entirely, but after listening to my issue, she was able to help resolve my issue and also connected with Norwegian to book my room. She was very patient and understanding, and resolved my issue with a friendly demeanor and kept me calm!
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
EXCELLENT
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Kelsey always takes exceptional care of us!
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
I appreciate all that Janet does for us! Always helpful and gracious.