Chris Babington has been our agent for several years and did his usual excellent job this time...knowledgeable, efficient, and helpful.I cannot say the same for your on-line customer service. Trying to talk to a live person is nearly impossible unless you are willing to wait hours to connect. I had misplaced Chris's extension and had to resort to live chat to get the information and reach him. If this had been my first time with Cruises Only, I most certainly would have hung up and tried another agency.
Verified User
•
Apr 16, 2022
5.0/5
5.0/5
He spent time looking for the best room for me.
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Linda Ledbetter is nothing short of Incredible, she made us feel just as important as the top clients, after 3 cancellations, and hours of her time. I have already recommended cruises only and her by name many times, and will continue to do so .
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Kathy was the best of the best. She did her darnedest to make us happy and satisfied with our cruise booking and she succeeded. We are seniors and she accommodated us generously and kindly. Thank you Kathy for answering our questions and getting us the best price that you could. You are an asset to your company.
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Karen is knowledgeable, efficient and courteous. Always a pleasure to work with her.
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Excellent service
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Miko is a knowledgeable and friendly travel agent. It is a pleasure to book a cruise through her. It is so nice to be able to speak to an agent rather than booking on line where there is no human contact. We used her expertise several years ago and are happy to use her services again.
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Just booked my 6th cruise with Cruises Only. Their agents are very knowledgeable and extremely helpful. They always offer a great cruising value and tge online system is very easy to use.
Chris Babington has been our agent for several years and did his usual excellent job this time...knowledgeable, efficient, and helpful.I cannot say the same for your on-line customer service. Trying to talk to a live person is nearly impossible unless you are willing to wait hours to connect. I had misplaced Chris's extension and had to resort to live chat to get the information and reach him. If this had been my first time with Cruises Only, I most certainly would have hung up and tried another agency.
Verified User
•
Apr 16, 2022
5.0/5
5.0/5
He spent time looking for the best room for me.
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Linda Ledbetter is nothing short of Incredible, she made us feel just as important as the top clients, after 3 cancellations, and hours of her time. I have already recommended cruises only and her by name many times, and will continue to do so .
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Kathy was the best of the best. She did her darnedest to make us happy and satisfied with our cruise booking and she succeeded. We are seniors and she accommodated us generously and kindly. Thank you Kathy for answering our questions and getting us the best price that you could. You are an asset to your company.
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Karen is knowledgeable, efficient and courteous. Always a pleasure to work with her.
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Excellent service
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Miko is a knowledgeable and friendly travel agent. It is a pleasure to book a cruise through her. It is so nice to be able to speak to an agent rather than booking on line where there is no human contact. We used her expertise several years ago and are happy to use her services again.
Verified User
•
Apr 15, 2022
5.0/5
5.0/5
Just booked my 6th cruise with Cruises Only. Their agents are very knowledgeable and extremely helpful. They always offer a great cruising value and tge online system is very easy to use.