Kelsey Myers always goes over & 100%. She spent 3 1/2 hours on hold waiting for Royal Caribbean to apply our Nook later certificate to a booking only to have to start all over the next day because it was after hours due to it took so long to get they to thru to them. You should have a special desk for you to go to without waiting so long for them to answer the phone.
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Debra was cordial, knowledgeable,patient,thorough and extremely professional.
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Rep was great!
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Very smooth, clear and easy to understand
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Jenifer Thomas is the best. We've used her for years.
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Krista Larue was wonderful and very supportive in booking our cruise. She is very knowledgeable and is very credible. Outstanding Service!!!
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Kati was very good and patient when explaining details.
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Everything easy to do
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Akasha was/is amazing!!! She knew her stuff, answered all my questions and made me feel like I was in good hands!
Kelsey Myers always goes over & 100%. She spent 3 1/2 hours on hold waiting for Royal Caribbean to apply our Nook later certificate to a booking only to have to start all over the next day because it was after hours due to it took so long to get they to thru to them. You should have a special desk for you to go to without waiting so long for them to answer the phone.
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Debra was cordial, knowledgeable,patient,thorough and extremely professional.
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Rep was great!
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Very smooth, clear and easy to understand
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Jenifer Thomas is the best. We've used her for years.
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Krista Larue was wonderful and very supportive in booking our cruise. She is very knowledgeable and is very credible. Outstanding Service!!!
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Kati was very good and patient when explaining details.
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Everything easy to do
Verified User
•
Mar 30, 2022
5.0/5
5.0/5
Akasha was/is amazing!!! She knew her stuff, answered all my questions and made me feel like I was in good hands!