Leeann Ong is the best personal vacation planner. She takes care of all the customer's needs effectively and efficiently. A pleasure to work with.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
As always, Danielle Smith is wonderful! I would recommend her to anyone.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Kenyatta, customer service skills are excellent, Kenyatta's disposition is kind and pleasant.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
I had to rebook a cruise that was cancelled due to Covid. I was sure it would be a major headache and I avoided it for quite a while. I received the most excellent assistance from Dwayne Black. He was polite, knowledgeable, patient, and quite simply I cannot praise him highly enough. When the hold time with Carnival was excessive he called me back and had everything resolved and hooked me up with a fantastic cruise at an excellent price. Kudos to Dwayne, I nominate him for employee of the month!!! Perhaps the best customer service I've ever experienced!
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Janet has been tremendous to work with. She has been professional, courteous and knowledgeable.We will definitely call upon her again.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Lennetta Roberts is always a pleasure to work with and very knowledgeable!
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
When i call Cruise only the person i talk to Mr. Brummer he always helps me and find me the best cruise for me
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Had very good service booking our cruise with Lexi Garcia. We have used her in the past and it is always a pleasure working with her. When we want to go on another cruise will will always use Lexi.
Verified User
•
Mar 10, 2022
4.0/5
4.0/5
I was listened to and worked with to make my trip what I wanted.
Leeann Ong is the best personal vacation planner. She takes care of all the customer's needs effectively and efficiently. A pleasure to work with.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
As always, Danielle Smith is wonderful! I would recommend her to anyone.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Kenyatta, customer service skills are excellent, Kenyatta's disposition is kind and pleasant.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
I had to rebook a cruise that was cancelled due to Covid. I was sure it would be a major headache and I avoided it for quite a while. I received the most excellent assistance from Dwayne Black. He was polite, knowledgeable, patient, and quite simply I cannot praise him highly enough. When the hold time with Carnival was excessive he called me back and had everything resolved and hooked me up with a fantastic cruise at an excellent price. Kudos to Dwayne, I nominate him for employee of the month!!! Perhaps the best customer service I've ever experienced!
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Janet has been tremendous to work with. She has been professional, courteous and knowledgeable.We will definitely call upon her again.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Lennetta Roberts is always a pleasure to work with and very knowledgeable!
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
When i call Cruise only the person i talk to Mr. Brummer he always helps me and find me the best cruise for me
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Had very good service booking our cruise with Lexi Garcia. We have used her in the past and it is always a pleasure working with her. When we want to go on another cruise will will always use Lexi.
Verified User
•
Mar 10, 2022
4.0/5
4.0/5
I was listened to and worked with to make my trip what I wanted.