the rep could not answer basic questions like "is the room an infinity room". She could not send an copy of the reservation before we paid.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
very pleasant , my first cruise and i feel very informed and vip
Verified User
•
Mar 3, 2026
4.0/5
4.0/5
Trying to update my email address on file was not easy. Waiting to see if I will still get my loyalty bonus for these trips.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Everything was clearly explained. In a curtesy manner
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Smooth, and easy to understand, nothing hidden.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
It was quick & easy but I don’t see where it shows free gratuities
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
We absolutely adore Leema!! She is top notch, VIP service and really goes above and beyond for her clients! I refer her to anyone I know looking to cruise. She deserves a major raise :)
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
We got exactly what we were looking for. It was so nice to hand over the details to someone else who was knowledgeable and experienced.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Fast and easy as Leema is very knowledgeable.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Our agent Monique was excellent, she was patient and attentive, she listened to our request and concerns and made sure we had what we needed.
the rep could not answer basic questions like "is the room an infinity room". She could not send an copy of the reservation before we paid.
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
very pleasant , my first cruise and i feel very informed and vip
Verified User
•
Mar 3, 2026
4.0/5
4.0/5
Trying to update my email address on file was not easy. Waiting to see if I will still get my loyalty bonus for these trips.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Everything was clearly explained. In a curtesy manner
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Smooth, and easy to understand, nothing hidden.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
It was quick & easy but I don’t see where it shows free gratuities
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
We absolutely adore Leema!! She is top notch, VIP service and really goes above and beyond for her clients! I refer her to anyone I know looking to cruise. She deserves a major raise :)
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
We got exactly what we were looking for. It was so nice to hand over the details to someone else who was knowledgeable and experienced.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Fast and easy as Leema is very knowledgeable.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Our agent Monique was excellent, she was patient and attentive, she listened to our request and concerns and made sure we had what we needed.