Was effortless

Takia is great. I tried to book by myself online and got to check out but the check out failed and told me to call. The room was locked so we had to wait for Carnival to release the room and then we booked it. It would be VERY HELPFUL is cruise only would add a check box to allow us to book online by ourselves but select our cruise advisor for later customer service. We always try and use Takia to book, but sometimes we need to book and for whatever reason she is not available. Then if we need help with that booking she is not able to help us and we have to speak to generic customer service. Just would be nice to keep it consistent.

Karen was very accommodating, professional and pleasant to work with.

Very pleasant

Michael was very thorough, polite and professional. I would like to continue working with him.

Barbara was very helpful and knowledgeable.

Alma (cruise agent) was very friendly, patient, professional, knowledgeable, and attentive to my cruise needs. Excellent customer service!!

Our agent Tom Kapenga is extremely professional and knowledgeable. Always helps with suggestions and advice and returns calls promptly. I have recommended to friends.

very good experience. I always enjoy working with Mike Milhelm

Again was assisted by Anita, she is so thorough and knowledgeable and makes the experience very easy.