This is my first time working with Justin and he was wonderful.My biggest issue with Cruises Only is the new "loyalty program" Simply put - it sucks! Too many "points" required to get the smallest of OBC.
Verified User
•
Jun 25, 2025
5.0/5
5.0/5
Norwegian Cruise lines web site said the cabin we wanted was available, when I called CruiseOnly and talked to Ben he said his computer showed the cabin was not available. When I went back into Norwegians site it showed it was not available. Then When I went in a third time it showed it was available. Ben did an excellent job and called Norwegian to find out what was going on they told him it was available. Thanks to Ben and putting in the extra effort we got the cabin we wanted.
Verified User
•
Jun 25, 2025
5.0/5
5.0/5
Need to let Celebrity about cruise - it is not included on their site as an upcoming cruise
Verified User
•
Jun 25, 2025
5.0/5
5.0/5
She was very nice 👌 with a great knowledge.
Verified User
•
Jun 25, 2025
5.0/5
5.0/5
I was excited to talk to a knowledgeable person who knew how to cruise 🚢 on ships and no, we’re about everything and the layout of the ship was very knowledgeable very nice kind and took a moment for my questions and she answered them perfectly fine thank you I’ll be watching you again
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
Twan always goes above and beyond too make sure I'm fully aware of all things concerning my booking a cruise.
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
It is all so confusing for a first time cruiser, but the online chat was so helpful.
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
Shavon is always terrific to work with. Very helpful and thorough with explanations.
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
Very good. Been using Connor for a few years. Always professional, personal service.
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
Katrina Freeman is always very friendly professional & helpful
This is my first time working with Justin and he was wonderful.My biggest issue with Cruises Only is the new "loyalty program" Simply put - it sucks! Too many "points" required to get the smallest of OBC.
Verified User
•
Jun 25, 2025
5.0/5
5.0/5
Norwegian Cruise lines web site said the cabin we wanted was available, when I called CruiseOnly and talked to Ben he said his computer showed the cabin was not available. When I went back into Norwegians site it showed it was not available. Then When I went in a third time it showed it was available. Ben did an excellent job and called Norwegian to find out what was going on they told him it was available. Thanks to Ben and putting in the extra effort we got the cabin we wanted.
Verified User
•
Jun 25, 2025
5.0/5
5.0/5
Need to let Celebrity about cruise - it is not included on their site as an upcoming cruise
Verified User
•
Jun 25, 2025
5.0/5
5.0/5
She was very nice 👌 with a great knowledge.
Verified User
•
Jun 25, 2025
5.0/5
5.0/5
I was excited to talk to a knowledgeable person who knew how to cruise 🚢 on ships and no, we’re about everything and the layout of the ship was very knowledgeable very nice kind and took a moment for my questions and she answered them perfectly fine thank you I’ll be watching you again
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
Twan always goes above and beyond too make sure I'm fully aware of all things concerning my booking a cruise.
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
It is all so confusing for a first time cruiser, but the online chat was so helpful.
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
Shavon is always terrific to work with. Very helpful and thorough with explanations.
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
Very good. Been using Connor for a few years. Always professional, personal service.
Verified User
•
Jun 24, 2025
5.0/5
5.0/5
Katrina Freeman is always very friendly professional & helpful