Ben has provides very good customer service. However, Thursday was a National Holiday and Ben will not return to his office until Sunday morning. My wife and I have some questions regarding our SUNSET SKY SUITE. We requested a port side suite on or adjacent to the Fantail. On Wednesday, we were assigned Suite 11-133. Thursday morning we received an email confirming our booking on The Xcel, The Reserve. Sunset Sky Suite # 8330.We are Not certain that this Suite is Port and on the Fantail.Please contact me with the location of Suite 8330 on The Xcel.Thank You.RegardsGray W Sass
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
Maritza Lopez constantly goes above and beyond to get us the cruise we want. We are the totally last minute cruisers๐๐. This cruise next month is to Alaska and we are going with a couple that has never cruised and have a few special needs. She told me the things we need to do for a smooth trip. THANK YOU FOR ANOTHER GREAT EXPERIENCE ๐. Jenni and Ron Jones
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
As always, I am glad that I called Melissa at Cruises Only to book our cruise. She found a better choice in cabins than what I had looked at and she always patiently explains each item. I feel that I am in good hands, and she will always be available if I have any questions. I highly recommend Melissa.
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
Danielle Smith is the best!!
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
Conner was very knowledgeable and helpful.
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
Kenyon Kee is an awesome booking agent. He always explains all the perks when I am booking a cruise. He always gets back to me if I leave a message within a few minutes.
Verified User
•
Jun 19, 2025
5.0/5
5.0/5
Shante was great. She answered all our questions.
Verified User
•
Jun 19, 2025
5.0/5
5.0/5
Luke Gonzalez was very thorough in his exclamations seeing we are a first time cruising couple, and I was satisfied with all the information and instructions I was given. It was a pleasure.
Verified User
•
Jun 19, 2025
5.0/5
5.0/5
Trisha is the best and delivers a high level of customer satisfaction!!!!
Ben has provides very good customer service. However, Thursday was a National Holiday and Ben will not return to his office until Sunday morning. My wife and I have some questions regarding our SUNSET SKY SUITE. We requested a port side suite on or adjacent to the Fantail. On Wednesday, we were assigned Suite 11-133. Thursday morning we received an email confirming our booking on The Xcel, The Reserve. Sunset Sky Suite # 8330.We are Not certain that this Suite is Port and on the Fantail.Please contact me with the location of Suite 8330 on The Xcel.Thank You.RegardsGray W Sass
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
Maritza Lopez constantly goes above and beyond to get us the cruise we want. We are the totally last minute cruisers๐๐. This cruise next month is to Alaska and we are going with a couple that has never cruised and have a few special needs. She told me the things we need to do for a smooth trip. THANK YOU FOR ANOTHER GREAT EXPERIENCE ๐. Jenni and Ron Jones
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
As always, I am glad that I called Melissa at Cruises Only to book our cruise. She found a better choice in cabins than what I had looked at and she always patiently explains each item. I feel that I am in good hands, and she will always be available if I have any questions. I highly recommend Melissa.
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
Danielle Smith is the best!!
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
Conner was very knowledgeable and helpful.
Verified User
•
Jun 20, 2025
5.0/5
5.0/5
Kenyon Kee is an awesome booking agent. He always explains all the perks when I am booking a cruise. He always gets back to me if I leave a message within a few minutes.
Verified User
•
Jun 19, 2025
5.0/5
5.0/5
Shante was great. She answered all our questions.
Verified User
•
Jun 19, 2025
5.0/5
5.0/5
Luke Gonzalez was very thorough in his exclamations seeing we are a first time cruising couple, and I was satisfied with all the information and instructions I was given. It was a pleasure.
Verified User
•
Jun 19, 2025
5.0/5
5.0/5
Trisha is the best and delivers a high level of customer satisfaction!!!!