Easy to follow easy to follow instructions and understand
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
I was very appreciative of how patient my agent was. I had a lot of questions and special needs. She researched all the information and full filled all my expectations. I am very excited and looking forward to my Alaska cruise in August of 2026. Becki was professional, personally interested that she had provided the best service, best price, and room location on the ship. Thank You!
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Eric was extremely helpful throughout our booking experience. He assisted in correcting problems we had encountered in trying to book aboard our last cruise, ensured that our cruise next credits were properly used, cancelled a future cruise on Carnival that we no longer wanted to go on (due to it's port locations off the Venezuelan coast), booked a new cruise with Norwegian, and ensured that cancellation fees from a previous Norwegian cruise (that we had previously cancelled) were credited back to us, and credited us with a processing fee for the new Norwegian cruise. All these transactions were completed expeditiously and without error. In the process, he learned that one of our Norwegian Latitude accounts was incorrect, and straightened that out as well. Excellent, excellent service. Thank you Eric Compton!!!
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Chris Babington is always a pleasure to work with and a wealth of information!!
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Terry was an excellent agent
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Kathi Tait was wonderful!
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
Have A Travel Agent with Cruises Only. Let's say initials are PB. Can Not leave Voice Mails, Can Not leave email's! Why??? No corospondece from C.O.Yes booked another Cruise on-board, can't forward to my Agent! Yes Customer Since 1994, re-thinking with All our Cruises with C.O., is this a company I/We would Recommend????. C.O. Rewards are Barely enough to keep Us Loyal!Just Not Happy!!!
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Very helpful and knowledgeable
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Mary was very helpful and knowledgeable and made booking our Hawaii cruise easy
Easy to follow easy to follow instructions and understand
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
I was very appreciative of how patient my agent was. I had a lot of questions and special needs. She researched all the information and full filled all my expectations. I am very excited and looking forward to my Alaska cruise in August of 2026. Becki was professional, personally interested that she had provided the best service, best price, and room location on the ship. Thank You!
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Eric was extremely helpful throughout our booking experience. He assisted in correcting problems we had encountered in trying to book aboard our last cruise, ensured that our cruise next credits were properly used, cancelled a future cruise on Carnival that we no longer wanted to go on (due to it's port locations off the Venezuelan coast), booked a new cruise with Norwegian, and ensured that cancellation fees from a previous Norwegian cruise (that we had previously cancelled) were credited back to us, and credited us with a processing fee for the new Norwegian cruise. All these transactions were completed expeditiously and without error. In the process, he learned that one of our Norwegian Latitude accounts was incorrect, and straightened that out as well. Excellent, excellent service. Thank you Eric Compton!!!
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Chris Babington is always a pleasure to work with and a wealth of information!!
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Terry was an excellent agent
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Kathi Tait was wonderful!
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
Have A Travel Agent with Cruises Only. Let's say initials are PB. Can Not leave Voice Mails, Can Not leave email's! Why??? No corospondece from C.O.Yes booked another Cruise on-board, can't forward to my Agent! Yes Customer Since 1994, re-thinking with All our Cruises with C.O., is this a company I/We would Recommend????. C.O. Rewards are Barely enough to keep Us Loyal!Just Not Happy!!!
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Very helpful and knowledgeable
Verified User
•
Nov 25, 2025
5.0/5
5.0/5
Mary was very helpful and knowledgeable and made booking our Hawaii cruise easy