Samantha is great! Warm, friendly, and prompt responses. Thank you!
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
I have booked with cruises only many many times over the years. I have found most times that the booking event is always good. However, my concern has been that afterwards is when the problems arise. Our last agent was not helpful at all. She was not knowledgeable and even cause one of our party to loose out on some OBC. This same agent was not helpful when once, my roommate died prior to the cruise and she expected me to pay a penalty because I had to switch cabins to be with my friends in another cabin in order for me to go on the cruise as I could not afford the single rate.After all is said, this latest booked cruise will tell the tale as to whether or not I book again with Cruises Only. So far the agent seems thorough and knowledgeable but time will tell.
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Krista is patient attentive & Amazing
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Wonderful response and customer service!
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Liz did an excellent job helping me to book this cruise I really appreciate all the help she gave me.i tried taping the excellent star that’s the one I want .
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Leeanna Accetturo is our favorite Travel Agent
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Terri Whitmire Silver is very professional and has a long experience with cruise lines. She was a pleasure to work with and takes a personal interest in the trip.
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
All of my questions were answered. Best suggestions were given. We sorted through all options.
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Drake Koonce was the representative that assisted us. He was very professional and explained the cruising process in detail (we are first-timers).
Samantha is great! Warm, friendly, and prompt responses. Thank you!
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
I have booked with cruises only many many times over the years. I have found most times that the booking event is always good. However, my concern has been that afterwards is when the problems arise. Our last agent was not helpful at all. She was not knowledgeable and even cause one of our party to loose out on some OBC. This same agent was not helpful when once, my roommate died prior to the cruise and she expected me to pay a penalty because I had to switch cabins to be with my friends in another cabin in order for me to go on the cruise as I could not afford the single rate.After all is said, this latest booked cruise will tell the tale as to whether or not I book again with Cruises Only. So far the agent seems thorough and knowledgeable but time will tell.
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Krista is patient attentive & Amazing
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Wonderful response and customer service!
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Liz did an excellent job helping me to book this cruise I really appreciate all the help she gave me.i tried taping the excellent star that’s the one I want .
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Leeanna Accetturo is our favorite Travel Agent
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Terri Whitmire Silver is very professional and has a long experience with cruise lines. She was a pleasure to work with and takes a personal interest in the trip.
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
All of my questions were answered. Best suggestions were given. We sorted through all options.
Verified User
•
Aug 9, 2024
5.0/5
5.0/5
Drake Koonce was the representative that assisted us. He was very professional and explained the cruising process in detail (we are first-timers).