Normally.I have always had a different agent every time.I book a cruise but i've now gotten with barbara nason, And she's terrific.She is as helpful as she can be in every way possible.I will use her for my travels as much as possible
Verified User
•
Jun 6, 2024
5.0/5
5.0/5
Carlyne is always friendly very efficient and a pleasure to talk to.
Verified User
•
Jun 6, 2024
5.0/5
5.0/5
It was a pleasure working with Steve, very attentive.
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Julie is the best!!! Always does a great job! She makes it so easy to book a cruise!
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
I have been working with Brian Mitchell for many years now and he has always been responsive and professional in every aspect.
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Jason was very nice and helpful
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Katie was extremely knowledgeable and helpful with choosing the right cruise for our group
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Booking this cruise was easy with luxury cruise concierge Brian Mitchell. He answered all of my questions. If he didn't immediately know an answer, he conferred with someone who did. He returned my calls without me having to wait a long time, and he answered emails in good time as well. He did a fantastic job helping me book this great cruise. I also appreciate the "extras" that Cruises Only and LuxuryOnly offer their customers. It really makes a difference! And that is why I have booked multiple cruises with Cruises Only. Excellent customer service!
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Carleen ONeil is amazing-- experienced, funny, reliable. Always a great experience with her.
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
It was a very informational conversation with the customer service rep named Zach. He was so patient with my many questions and got Royal Caribbean to listen to my problem and preferences. That is what a Travel Agents top purpose is...Zach represents Cruise Only very well!! I like being able to contact such persons as he and John Pierce. I talked to Kohn first, he was on a late evening shift so the next morning..Zach in customer service was able to talk to Royal Caribbean and resolve my issue to my satisfaction.
Normally.I have always had a different agent every time.I book a cruise but i've now gotten with barbara nason, And she's terrific.She is as helpful as she can be in every way possible.I will use her for my travels as much as possible
Verified User
•
Jun 6, 2024
5.0/5
5.0/5
Carlyne is always friendly very efficient and a pleasure to talk to.
Verified User
•
Jun 6, 2024
5.0/5
5.0/5
It was a pleasure working with Steve, very attentive.
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Julie is the best!!! Always does a great job! She makes it so easy to book a cruise!
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
I have been working with Brian Mitchell for many years now and he has always been responsive and professional in every aspect.
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Jason was very nice and helpful
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Katie was extremely knowledgeable and helpful with choosing the right cruise for our group
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Booking this cruise was easy with luxury cruise concierge Brian Mitchell. He answered all of my questions. If he didn't immediately know an answer, he conferred with someone who did. He returned my calls without me having to wait a long time, and he answered emails in good time as well. He did a fantastic job helping me book this great cruise. I also appreciate the "extras" that Cruises Only and LuxuryOnly offer their customers. It really makes a difference! And that is why I have booked multiple cruises with Cruises Only. Excellent customer service!
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
Carleen ONeil is amazing-- experienced, funny, reliable. Always a great experience with her.
Verified User
•
Jun 5, 2024
5.0/5
5.0/5
It was a very informational conversation with the customer service rep named Zach. He was so patient with my many questions and got Royal Caribbean to listen to my problem and preferences. That is what a Travel Agents top purpose is...Zach represents Cruise Only very well!! I like being able to contact such persons as he and John Pierce. I talked to Kohn first, he was on a late evening shift so the next morning..Zach in customer service was able to talk to Royal Caribbean and resolve my issue to my satisfaction.