I was extremely happy with the service that Alma offered me when I called. She was very knowledgeable and knew exactly what I needed! I will definitely use her again and refer her to my friends
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
SO FAR, SO GOOD
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Our girl, Carla always does an amazing job getting us booked on our cruises!! She deserves the best kudo!!!
Verified User
•
Jan 19, 2026
1.0/5
1.0/5
I question the amount at the time of booking. I felt it was wrong. He said it was port taxes. I verify that he was incorrect. I left various messages asking him to call me with no luck. One evening I tried again and he answered the phone. After a lengthy conversation the cost was less than I paid. I had to cancel my cruise due to the fact that my husband is critically ill. Left message 3 different days again he did not respond. Today I spoke to Nicole. She was not the most pleasant person to deal this. I will not be using Cruise.com in the future for any additional cruise.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Anya was easy to work with.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Connor Cross is always efficient, friendly, and professional. We appreciate the fact that he remembers what we prefer.
Verified User
•
Jan 19, 2026
3.0/5
3.0/5
I wanna no what I booked said up to 200 credit and 1 dollar upgrades
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Always easy to book a cruise here with pretty good deals. Danielle Smith is amazing-have used her for years
I was extremely happy with the service that Alma offered me when I called. She was very knowledgeable and knew exactly what I needed! I will definitely use her again and refer her to my friends
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
SO FAR, SO GOOD
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Our girl, Carla always does an amazing job getting us booked on our cruises!! She deserves the best kudo!!!
Verified User
•
Jan 19, 2026
1.0/5
1.0/5
I question the amount at the time of booking. I felt it was wrong. He said it was port taxes. I verify that he was incorrect. I left various messages asking him to call me with no luck. One evening I tried again and he answered the phone. After a lengthy conversation the cost was less than I paid. I had to cancel my cruise due to the fact that my husband is critically ill. Left message 3 different days again he did not respond. Today I spoke to Nicole. She was not the most pleasant person to deal this. I will not be using Cruise.com in the future for any additional cruise.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Anya was easy to work with.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Connor Cross is always efficient, friendly, and professional. We appreciate the fact that he remembers what we prefer.
Verified User
•
Jan 19, 2026
3.0/5
3.0/5
I wanna no what I booked said up to 200 credit and 1 dollar upgrades
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Always easy to book a cruise here with pretty good deals. Danielle Smith is amazing-have used her for years