Danelle Smith provided me with an excellent service. She id quick to answer all communications.
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Drake is more than the best. We won't use any other travel advisor. He keeps us more than well informed. We have been with him for years.
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
The agent (Nicole) was very helpful and knowledgable regarding the cruise and booking options. I was booking from Canada and was a little disappointed that your booking system didn't recognize the Canadian postal code format or syntax. This is a common issue with US booking systems and not the fault of the agent. Given that people are going to be booking from other parts of the world (yes, there is a great big world outside of the US) it would seem prudent for your system to know.
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Alissa is great and very easy to work with. She follows up quickly and efficiently and makes you feel welcome and comfortable!
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Sade Smith was very professional, helpful & personable while helping me book my cruise reservation.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
My call was answered quickly; the person had a pleasant voice and helped me get a room other than what was on the website. Gave me information that was important to hear and clearly understood.
Verified User
•
Apr 1, 2026
4.0/5
4.0/5
Very friendly and patient representative.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Went very smoothly. I just wish I could have entered the code for $150.00 instead of calling.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Mary was very helpful, efficient, and friendly. She was quick to answer a question I had after booking.
Danelle Smith provided me with an excellent service. She id quick to answer all communications.
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Drake is more than the best. We won't use any other travel advisor. He keeps us more than well informed. We have been with him for years.
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
The agent (Nicole) was very helpful and knowledgable regarding the cruise and booking options. I was booking from Canada and was a little disappointed that your booking system didn't recognize the Canadian postal code format or syntax. This is a common issue with US booking systems and not the fault of the agent. Given that people are going to be booking from other parts of the world (yes, there is a great big world outside of the US) it would seem prudent for your system to know.
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Alissa is great and very easy to work with. She follows up quickly and efficiently and makes you feel welcome and comfortable!
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Sade Smith was very professional, helpful & personable while helping me book my cruise reservation.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
My call was answered quickly; the person had a pleasant voice and helped me get a room other than what was on the website. Gave me information that was important to hear and clearly understood.
Verified User
•
Apr 1, 2026
4.0/5
4.0/5
Very friendly and patient representative.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Went very smoothly. I just wish I could have entered the code for $150.00 instead of calling.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Mary was very helpful, efficient, and friendly. She was quick to answer a question I had after booking.