It was extremely easy to book through the site, and when I had to call customer service for help they were very helpful and easy to work with.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
We recently booked another cruise while onboard, for only a few months away and was unable to complete the process without assistance. NICOLE KILLINGS was instrumental in completing the process for us and explained our additional credits available.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Everything was easy to search and filter and book.
Verified User
•
Dec 4, 2023
4.0/5
4.0/5
she answered my question, however after initially booking, its near impossible to reconnect with the original agent no matter how many call it takes, i cant sit by the phone hours on end hoping for a call back. this system needs to be better to service your customers
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Terri Whitmire is outstanding!!!
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
the cruise we originally wanted was sold out but Sherri was amazing and found us one that was awesome. she was very professional but still had the personal touch to make me feel confident that i made the right choice.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Martini was very good at answering questions that we had.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Great. Found a great cruise at a great price.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Website is easy to navigate, can always get answers to questions if I call.Reasonable prices and bonuses
It was extremely easy to book through the site, and when I had to call customer service for help they were very helpful and easy to work with.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
We recently booked another cruise while onboard, for only a few months away and was unable to complete the process without assistance. NICOLE KILLINGS was instrumental in completing the process for us and explained our additional credits available.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Everything was easy to search and filter and book.
Verified User
•
Dec 4, 2023
4.0/5
4.0/5
she answered my question, however after initially booking, its near impossible to reconnect with the original agent no matter how many call it takes, i cant sit by the phone hours on end hoping for a call back. this system needs to be better to service your customers
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Terri Whitmire is outstanding!!!
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
the cruise we originally wanted was sold out but Sherri was amazing and found us one that was awesome. she was very professional but still had the personal touch to make me feel confident that i made the right choice.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Martini was very good at answering questions that we had.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Great. Found a great cruise at a great price.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
Website is easy to navigate, can always get answers to questions if I call.Reasonable prices and bonuses